Privacy Policy

Information We Collect

Personal Information You Provide

When you register for our financial goal-setting services, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and postal address. We also collect financial information necessary for goal planning, such as income ranges, spending categories, and savings objectives you wish to track.

Automatically Collected Information

Our platform automatically collects certain technical information when you visit our website or use our services. This includes your IP address, browser type, device information, operating system, and pages visited. We use cookies and similar tracking technologies to enhance your user experience and analyze usage patterns.

How We Use Your Information

We use the information we collect for several legitimate business purposes that directly benefit your experience with our financial planning platform:

• Providing personalized financial goal-setting recommendations based on your income, expenses, and savings objectives
• Sending you progress updates, goal milestones, and educational content related to your financial planning journey
• Improving our platform's functionality through analysis of user interaction patterns and feature usage
• Ensuring account security by monitoring for unusual login patterns or suspicious activities
• Complying with legal obligations under Greek financial services regulations and EU data protection laws

Data Sharing and Third Parties

Service Providers

We work with carefully selected third-party service providers who help us operate our platform effectively. These partners include cloud hosting providers, email delivery services, and analytics platforms. All service providers are bound by strict confidentiality agreements and are required to handle your data in accordance with this privacy policy and applicable EU regulations.

Legal Requirements

In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to valid legal processes, or protect the rights and safety of our users and the public. Any such disclosure will be limited to what is necessary and legally required.

Your Privacy Rights

Under the General Data Protection Regulation (GDPR) and Greek data protection laws, you have several important rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them:

• Right of Access: You can request a copy of all personal data we hold about you, including how it's being used and who it's shared with
• Right to Rectification: You may correct any inaccurate or incomplete personal information in your account at any time
• Right to Erasure: You can request deletion of your personal data, subject to certain legal and contractual obligations
• Right to Data Portability: You may request your data in a structured, machine-readable format to transfer to another service provider
• Right to Object: You can object to certain types of data processing, particularly for marketing purposes
• Right to Restrict Processing: You may request that we temporarily suspend processing of your data under specific circumstances

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and provide clear information about any actions we take.

Data Security and Protection

Protecting your personal and financial information is our top priority. We implement comprehensive security measures including end-to-end encryption for data transmission, secure server infrastructure with regular security updates, and multi-factor authentication for account access.

Our data centers are located within the European Union and comply with ISO 27001 security standards. We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. All employees with access to personal data receive ongoing privacy and security training.

Data Breach Procedures

In the unlikely event of a data security incident, we have established procedures to contain the breach, assess its impact, and notify relevant authorities within 72 hours as required by GDPR. Affected users will be notified promptly if their personal data has been compromised, along with information about steps being taken to address the incident.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze how our platform is used. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand user behavior patterns to improve our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our platform. We do not use tracking technologies for advertising purposes or share cookie data with advertising networks.

International Data Transfers

Your personal data is primarily stored and processed within the European Union to ensure compliance with GDPR requirements. In cases where data must be transferred outside the EU for technical reasons, we ensure appropriate safeguards are in place, including adequacy decisions by the European Commission or suitable contractual protections.

Children's Privacy

Our financial goal-setting platform is designed for adults and we do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have collected personal data from a child without proper parental consent, we will take immediate steps to delete such information from our systems.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you by email and prominently display a notice on our website. The updated policy will take effect 30 days after notification, giving you time to review the changes.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after policy changes take effect indicates your acceptance of the updated terms.